Governance & Policies
At Fusion of Hearts CIC, transparency and safety are at the heart of everything we do. This page brings all our key policies together (safeguarding, inclusion, privacy, and more) to reassure our SEND families. You can explore each policy below to understand how we support and protect our community.
Privacy & Data Protection
Privacy Policy – How we collect, use, and protect your personal information. [Download Privacy Policy]
Cookie Policy – Information on how we use cookies and your options for managing them. [Download Cookie Policy]
Data Protection Policy – Our commitment to GDPR and how we handle your data securely. [Download Data Protection Policy]
Safeguarding & Safety
Safeguarding Policy – How we protect children, young people, and vulnerable families in our care. [Download Safeguarding Policy]
Complaints Policy – How to raise a concern and how we respond fairly and respectfully. [Download Complaints Policy]
Health & Safety Policy – The steps we take to keep participants, staff, and families safe. [Download Health & Safety Policy]
Inclusion, Volunteers & Governance
Support & Advocacy Policy – How we work, what we offer and our boundaries. [Download Support & Advocacy Policy]
Equality, Diversity & Inclusion Policy – Our pledge to fairness, inclusion, and equal access for all. [Download Equality & Diversity Policy]
Volunteer Policy – Guidance and expectations for volunteers supporting our work. [Download Volunteer Policy]
Finance & Expenses Policy – How we manage our funds responsibly and reimburse fairly. [Download Finance & Expenses Policy]
Need a different policy? If you’re looking for something not listed here, contact us at info@fusionofheartscic.com.